November
16, 2016
Complex
Problem Resolution Theory
I
just read about an exercise called the chaos game. It is at the beginning of Nick Obolensky’s
book, “Complex Adaptive Strategy”. The exercise is posted at the beginning of
chapter 6. The purpose of the game is to
give a complex task with a few simple rules to the players, and see if they can
come up with a solution. The game has
been played in many different training scenarios. The game needs between 8-50 players with an
area large enough to accommodate the players so that they do not touch each
other. The rules are as follows:
1.
Stay
within the boundaries.
2.
Use
the space when you start and continue – you will want to gravitate towards each
other, but this will make it harder – so keep your distance from others and use
the space.
3.
Move
slowly and make the minimum needed minor adjustments to your position. Cover the least possible ground – if you make
big and/or fast movements across the area you will be unpopular and be breaking
the rules.
4.
You
can only stand still when your objective is achieved.
5.
Objective: What you need to do is to adjust your
position slowly and gradually so that you are at an equal distance from each
person you have chosen as your reference points – equal distance does NOT
necessarily mean in between. You could
be at a point such as an equidistant triangle to position yourself.
6.
You
cannot let the other two people know that they are your reference points. It is supposed to be only known to you.
7.
The
monitor of the game will start a time hack when the game begins.
The
facilitator tells them to begin. The
facilitator needs to be patient and not try to give direction or instructions. He must also remind the players of the rule
not to communicate in any way with the other players.
The
lesson learned is that the more complex the situation and task, the less
directive traditional leadership is needed.
It is a counter-intuitive concept, but one that I feel has been proven
accurate.
The implication
of this game on organizational strategy is that it demonstrates the need for
complex organizations to evolve towards a polyarchy structure in which leaders
empower the workers to accomplish complex tasks efficiently.
It
also synchronizes with my point that an oligarchy system has a hard time
accepting solutions and feedback from the artisans performing the work. Perhaps if these organizations consisted of
visionary leaders who would recognize the counter-intuitiveness of
communication feedback from the bottom to the top, that they would be strong enough
to implement such a process.
I
will attempt to use this strategy as I attempt to solve one of my wildly
important goals (WIGs) at work. I
believe the key to the strategy will be to give out very general guidelines and
not try to direct the process. This WIG
has been a thorn in the side of CCAD for a long time. I am interested in finding out if this tactic
can resolve the issue. If it can, then
CCAD will be able to use the template of resolution to enact a long-term
strategy with one of its stakeholders.
John
H2O
Reference:
Obolensky,
Nick (2016). Complex Adaptive Leadership 2nd Edition. New York: Taylor and
Francis
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