November 9, 2016
The
Changing Nature of Leadership
The
leadership charade as described in Obolensky’s book can only be broken by
developing strong, secure, and humble leaders who are able to take input from
the lower echelon workers within an organization. It takes strength and courage for a leader to
say “I don’t know”. Full
Disclosure: My guess for the exercise at
the beginning of Chapter 4 was close. I
estimated: Top management = 10%, Middle management = 20%, and Lower echelon
workers = 70%. This was to represent the
actual breakdown of ideas and solutions to organizational challenges. I was close, but no cigar! The actual breakdown was: Top = 10%, Middle =
30%, and Lower = 60%. I was off by 10%
between the lower and middle management levels.
I know that within the Corpus Christi Army Depot (CCAD), which employs a
plethora of MBA graduates, has senior managers that have heard about this
concept. However, it doesn’t appear as
if our new initiative, the “Art of the Possible” is actively soliciting input
from the bottom up.
If
the charade were to be effectively broken, then mandatory town hall meetings
with upper/middle management and the lower echelon of workers would become
mandatory. This would provide the best
feedback loop to generate the ideas needed to drive improved processes. It would also require experienced
facilitators that would have to break through resentment, anger, and the
charade game of “knowing but pretending not to know” (Obolensky, 2016).
This
change format alone allowing the feedback loop from the bottom to the top to be
complete would represent radical change for our organization. As others have probably read on my previous
posts, CCAD is a classic oligarchy. It
has a surprisingly small military presence and a very large civilian workforce
presence. The civilian supervisory chain
mirrors that of the military. This
structure alone makes it difficult to evolve an organization in a needed
direction. When you throw in complexity
of the organization, personalities, history, and culture, it is nearly
impossible to foresee CCAD ever moving into a polyarchy type structure that
solicits ideas from the bottom up.
While
the static nature of CCAD doesn’t directly affect my position, nor would it if
the evolution were to take place, I feel as if I am working against the
trend. Many of the concepts described in
Obolensky’s book were ideas and processes that I was already utilizing. For example, in an effort to solicit
information from the bottom up, I work that into my programs when I am
conducting safety training of any type.
I ask for problems, complaints, useful suggestions, and process improvements
from the lower echelon of artisans that are doing the work. One idea they had ended up saving CCAD $350k
- $500k in past fiscal year. I am in a
unique position to move freely through all echelons of the organization due to
my senior rank and position. In an
effort to ensure that initiatives that I have begun don’t become a “cult of
personality” where a concept dies when I move on, I actively solicit strong
teams that will be capable of carrying on the process when I am gone.
John
Hescott
Reference:
Obolensky,
Nick. (2016). “Complex Adaptive Leadership
Second Edition”. New York: Routledge, Taylor and Francis Group
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